Ella Belles ships via the USPS using First Class or Priority Mail services. If you need to return an item, you are responsible for the return postage. Please mail it within 30 days, to:
Ella Belles PO BOX 1580, Port Lavaca, Texas 77979
Info on Returns:
We do not offer refunds- we offer store credit
- Once we receive your return, we will inspect it and a store credit will be added to your account. PLEASE NOTE: it can take up to 14 days after receipt of your package for your credit to appear in your account. You will be notified via email once the credit is applied. Due to the large number of messages Ella Belles receives, please do not message us concerning your credit until 14 days have passed.
- We DO NOT accept returns on jewelry.
- It's not often but, we can make a mistake in shipping. If that is the case, please contact us thru the chat feature on our websites or in the app and we will take care of the issue
- All Sale items are FINAL SALE- no returns, exchanges or credits. No exceptions.